Retailing to customers correctly is a skill set that is very important to know to be able to sell products to your customers.
6 Important tips to retailing you should know: 1.
Customer Service.
Ask your customer how you can help them in a timely manner.
You do not want to ask them as soon as they enter the premises unless they approach you straight away.
Give the customer 2-5 minute's to browse depending on how big your store is.
Let your customer know of any store offers or discounts 2.
Know your product.
What are you selling? How does it work? How much does it cost? 3.
Ask your customer if you can assist them with anything else today 4.
If you don't know the answer to a question, let the customer know you will find someone who does know a promptly as possible.
5.
Retailers are often the face of the store, the direct customer contact so its important to present yourself with a neat and tidy appearance at all times.
3.
Always be courteous and friendly.
Even when a customer is angry or upset, do not take it personally and remain calm.
ask them for their name and what the problem is in relation to.
Let them know you will get a Manager or Supervisor to assist them.
4.
Ask your customer if you can assist them with anything else today 5.
If you don't know the answer to a question, let the customer know you will find someone who does know a promptly as possible.
6.
Retailers are often the face of the store, the direct customer contact so its important to present yourself with a neat and tidy appearance at all times.
It is important to take care of yourself.
Make sure you take your adequate breaks provided and if you have a long enough lunch break go for a walk outside.
If you don't have a long enough break at least try and go outside to get some fresh air.
If you are on your feet most of the day be sure to have a seat in your breaks and relax while you can.