- With online access to your bank account, you can view transaction history, account balance and pending payments or credits. Many banks provide detailed information, including digital imaging of checks, and make signature-based transactions viewable for verification. Internet banking enables customers to track debits and credits as they happen. Some banks provide email notifications to confirm daily transactions for added security.
- Internet banking eliminates the need to use a bank teller to transfer funds from one account to another. From the convenience of your home, office or mobile device, you can schedule a transfer and confirm the processing status. Most transfers are done and funds are available immediately. Transfers can also be sent to another person's bank account using Internet banking. Most banks provide options for online wire transfers. This ability adds convenience for both parties and speeds up processing time.
- Online bill pay is one of the most convenient features of Internet banking. Along the same lines as wire transfers, online bill pay debits your bank account by sending the funds directly to another company. Bills can be scheduled according to your bill due dates, so there is no need to remember to mail a check. Additionally, if you have online banking, you can manually pay your bills online each month or as needed by visiting the payee website and submitting your bank account and payment information.
- Internet banking allows interaction with online customer service, which in many cases is available 24-hours per day. Customer service assists with questions regarding your account information, transaction history, security concerns, loan applications and technical problems. Many banks offer online chat with customer service representatives, which eliminates telephone wait times and adds another level of convenience and timeliness. Online customer service adds personalized interaction with a banking professional for those who require account assistance.
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