Successful apartment management requires a consistent yet still a flexible approach.
To keep residents happy and your units profitable you need to consistently offer superior service as a way of creating the maximum perceived value for your residents rent money.
Yet the current economic environment also requires that we get the utmost benefit out of every penny in our budget.
There is just not any money to waste.
One way a successful property will stretch money is by using the latest technology.
Just an example, how many communities still write out leases by hand? Probably the majority of properties.
Writing out leases by hand requires that we first collect all the forms we need, then fill in spaces on each page with numbers and names.
Even if you don't want to buy the actual program that does it for you , it is relatively easy to create a merge document that will print out the entire lease including all addendum's with names, addresses and numbers already filled in on each form.
All you need is a simple word processing program and a data base.
If you don't have one of these programs both can be downloaded for free from openoffice.
org.
Not only is this method much faster, it also creates a much more professional looking document that can be easily corrected or edited.
At the same time we must maintain the core values that allow superior customer service for your residents.
This is how we keep resident retention high.
Keeping resident retention high will allow us to keep turn costs at a minimum.
It is all created by the enlightened manager who keeps up with the current trends in their business.