How to Cancel Alienware

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    • 1). Check the status of your order at the Dell Support website.

    • 2). Call Dell Support as soon as possible if your order is labeled "pending" or "order processing." Dell Support will cancel your order for you if it has not shipped.

    • 3). Wait for your system to arrive in the mail if it is listed as "in production" or "shipped."

    • 4). Call Dell Support when the shipment arrives and obtain a Credit Return Authorization (CRA) number from a representative. Ask the representative for the address to ship your order back to.

    • 5). Ship back your Alienware to the address the Dell Support representative gave you.

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