PITTSBURGH, March 3, 2015/ PRNewswire/-- In awareness for offering remarkable client service, UPMC Medical plan was named a Gold Stevie Honor Winner in the Contact lense Center of the Year category at the 9th annual Stevie ® Awards available and also Customer Service.
The Stevie Honors, the world's premier company honors, were developed in 2002 to recognize as well as create acknowledgment of the success and good payments of organizations and also specialists worldwide. The honors existed to guest of honors throughout a gala reception at the Bellagio in Las Vegas on February 27, 2015.
Along with the Gold Honor for the Participant Services Division, Anne Palmerine, Partner Vice President of Customer Engagement as well as Registration Services for UPMC Medical plan, was called a Silver Stevie Award Victor in the Call Facility Leader of the Year category.
"Once more, our Member Solutions Department and also its leadership have won nationwide awards, which strengthens the devotion and also dedication that UPMC Health Plan has provided providing an outstanding participant experience," claimed Mary Beth Jenkins, Elder Vice President and also Principal Workflow Policeman for UPMC Health insurance. "Our call facility group is being identified for the effort, focus, and enthusiasm they offer to all UPMC Health insurance members.".
This year's Stevie Awards competitors reviewed more than 1,900 nominations from companies of all sizes and in virtually every market. Finalists were identified by the average ratings of 139 worldwide specialists, serving as preliminary judges.
UPMC Health Plan victoried the 2015 Gold Stevie in the group, "Call Center of the Year (All Various other Industries)." Silver victors because group consisted of Marriott International as well as Optum Rx. Winners from previous years in that category consist of Delta Air Lines and GoDaddy.com.
UPMC Health Insurance Plan has victoried numerous national honors in recent times, consisting of phone call center qualification from J.D. Power and also Associates as well as the Global Phone call Center of the Year in the large call center category awarded by the International Consumer Administration Institute in 2012.
Regarding UPMC Medical Plan:
UPMC Medical plan, the second-largest wellness insurer in western Pennsylvania, is owned by UPMC, an incorporated global health venture. The integrated partner business of the UPMC Insurance Services Division-- that includes UPMC Health Plan, UPMC Work Partners, Life Solutions (EAP), UPMC for You (Clinical Support), and Community Treatment Behavioral Wellness-- offer a full array of group health insurance, Medicare, Unique Needs, CHIP, Medical Aid, behavioral health, worker support, and employees' payment products and services to virtually 2.5 million participants. Our regional provider network consists of UPMC along with neighborhood suppliers, amounting to more than 125 hospitals as well as more than 11,500 physicians throughout Pennsylvania and also parts of Ohio, West Virginia, as well as Maryland.
The Stevie Honors, the world's premier company honors, were developed in 2002 to recognize as well as create acknowledgment of the success and good payments of organizations and also specialists worldwide. The honors existed to guest of honors throughout a gala reception at the Bellagio in Las Vegas on February 27, 2015.
Along with the Gold Honor for the Participant Services Division, Anne Palmerine, Partner Vice President of Customer Engagement as well as Registration Services for UPMC Medical plan, was called a Silver Stevie Award Victor in the Call Facility Leader of the Year category.
"Once more, our Member Solutions Department and also its leadership have won nationwide awards, which strengthens the devotion and also dedication that UPMC Health Plan has provided providing an outstanding participant experience," claimed Mary Beth Jenkins, Elder Vice President and also Principal Workflow Policeman for UPMC Health insurance. "Our call facility group is being identified for the effort, focus, and enthusiasm they offer to all UPMC Health insurance members.".
This year's Stevie Awards competitors reviewed more than 1,900 nominations from companies of all sizes and in virtually every market. Finalists were identified by the average ratings of 139 worldwide specialists, serving as preliminary judges.
UPMC Health Plan victoried the 2015 Gold Stevie in the group, "Call Center of the Year (All Various other Industries)." Silver victors because group consisted of Marriott International as well as Optum Rx. Winners from previous years in that category consist of Delta Air Lines and GoDaddy.com.
UPMC Health Insurance Plan has victoried numerous national honors in recent times, consisting of phone call center qualification from J.D. Power and also Associates as well as the Global Phone call Center of the Year in the large call center category awarded by the International Consumer Administration Institute in 2012.
Regarding UPMC Medical Plan:
UPMC Medical plan, the second-largest wellness insurer in western Pennsylvania, is owned by UPMC, an incorporated global health venture. The integrated partner business of the UPMC Insurance Services Division-- that includes UPMC Health Plan, UPMC Work Partners, Life Solutions (EAP), UPMC for You (Clinical Support), and Community Treatment Behavioral Wellness-- offer a full array of group health insurance, Medicare, Unique Needs, CHIP, Medical Aid, behavioral health, worker support, and employees' payment products and services to virtually 2.5 million participants. Our regional provider network consists of UPMC along with neighborhood suppliers, amounting to more than 125 hospitals as well as more than 11,500 physicians throughout Pennsylvania and also parts of Ohio, West Virginia, as well as Maryland.