When it comes to offshore outsourcing, the Philippines has become among the prime destinations for quality services at competitive costs. Time and again, companies and entrepreneurs abroad have proven the proficiencies and enjoyed the benefits of working with Filipinos. However, with this statistics; the number of mediocre contractors and start-ups wanting some piece of the pie is also on the rise. This is a common problem in all industries wherever you are, and the solution is always more caution in the selection. So how do you distinguish the right company to work with among all the Philippine Outsourcers?
Start with Your Business Needs
The ability to pin-point which of your business processes needs to be delegated is of prime importance. According to your operations management analysis, enumerate the areas that you would want your in-house staff to work onthose that you believe need closer supervision, and those that could save them more time and boost their productivity. Among the factors that differentiate one outsourcer from another is specialization and technology offered, which you should also consider when assessing processes to be delegated. By knowing your business needs in details you can implement more efficient prioritization and employment strategies to maximize return on investment.
Hiring the Right Offshore Staff
The outsourcing market is a chock-full of competing professionals from established corporations to home-based players vying for your business. When looking for the right team to work with, there are crucial elements to go through and carefully consider:
Quality. Philippine outsourcers are popular for low-cost services, but you should create a balance between how much and how good. Compared to hiring an in-house specialist, taking advantage of a qualified offshore staff cuts back considerably on overhead expenses. Use your financial smarts and make the most out of this move by hiring not the cheapest, but the most reasonably priced talent you can get.
Industry Experience. When it comes to work quality, one of the most solid supports that any BPO company can use to back-up their claims of competence is their satisfied client-base. Know what type of businesses and specific projects they have already worked with. Take the time to check-out their portfolio, as well as interview previous clients they have had.
Client-Orientation. For the benefit of your business, it is also important to go through Philippine Outsourcers with client-focus culture in mind. In your pre-hire assessment, try to get a feel on how the company is keeping their workforce motivated and productive. Remember the old clich, A happy employee is a productive one.
Start with Your Business Needs
The ability to pin-point which of your business processes needs to be delegated is of prime importance. According to your operations management analysis, enumerate the areas that you would want your in-house staff to work onthose that you believe need closer supervision, and those that could save them more time and boost their productivity. Among the factors that differentiate one outsourcer from another is specialization and technology offered, which you should also consider when assessing processes to be delegated. By knowing your business needs in details you can implement more efficient prioritization and employment strategies to maximize return on investment.
Hiring the Right Offshore Staff
The outsourcing market is a chock-full of competing professionals from established corporations to home-based players vying for your business. When looking for the right team to work with, there are crucial elements to go through and carefully consider:
Quality. Philippine outsourcers are popular for low-cost services, but you should create a balance between how much and how good. Compared to hiring an in-house specialist, taking advantage of a qualified offshore staff cuts back considerably on overhead expenses. Use your financial smarts and make the most out of this move by hiring not the cheapest, but the most reasonably priced talent you can get.
Industry Experience. When it comes to work quality, one of the most solid supports that any BPO company can use to back-up their claims of competence is their satisfied client-base. Know what type of businesses and specific projects they have already worked with. Take the time to check-out their portfolio, as well as interview previous clients they have had.
Client-Orientation. For the benefit of your business, it is also important to go through Philippine Outsourcers with client-focus culture in mind. In your pre-hire assessment, try to get a feel on how the company is keeping their workforce motivated and productive. Remember the old clich, A happy employee is a productive one.